lic # 1114138

Privacy Policy – Upgrade Garage Doors & Gates

Effective Date: Aug. 21, 2025
Website Address: https://upgradegaragedoorsandgates.com


1. Who We Are

Upgrade Garage Doors & Gates is a licensed, insured, family-owned business serving Santa Ana and surrounding areas. Our website is used to provide information about our services, allow customers to request quotes, and contact us for installations, repairs, or emergencies.


2. Information We Collect

When you interact with our website, we may collect the following information:

  • Contact Form & Quote Requests: Name, phone number, email address, service details, and location (zip code).

  • Comments & Reviews: If comments are enabled, we collect the data shown in the comment form along with your IP address and browser information to help detect spam.

  • Uploaded Media: If you upload images (e.g., project photos), please avoid including embedded location data (EXIF GPS).

  • Cookies: We may use cookies to improve user experience, such as remembering your preferences or login status. Cookies may last for a limited period (from one day to one year, depending on use).


3. Embedded Content from Other Websites

Our site may include embedded content (e.g., videos, articles, or images). Embedded content behaves as if you visited the originating website, which may collect data about you, use cookies, and track your interaction with their content.


4. How We Use Your Data

We use the information collected to:

  • Respond to service requests and provide quotes.

  • Schedule garage door repair, installation, and emergency services.

  • Communicate with you by phone, email, or text message regarding your request.

  • Improve our website, marketing, and customer service.


5. Who We Share Your Data With

  • We do not sell or rent your personal information to third parties.

  • Visitor comments may be checked through an automated spam detection service.

  • Service providers (such as hosting platforms, form software, or spam filters) may process data on our behalf under strict privacy obligations.


6. Data Retention

  • Service Requests: Data from quotes or contact forms may be kept as long as needed to provide you with service and for administrative purposes.

  • Comments: If enabled, comments and their metadata are retained indefinitely.

  • Accounts: For registered users (if applicable), personal details are stored in their profile and can be edited or deleted by the user.


7. Your Rights

You have the right to:

  • Request an exported file of personal data we hold about you.

  • Request that we erase personal data we hold about you, except for information we must retain for administrative, legal, or security purposes.

  • Opt out of marketing communications at any time.


8. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure.


9. Where Your Data is Sent

  • Visitor comments (if enabled) may be checked by automated spam detection services.

  • Contact form submissions may be processed through secure form handling and email systems.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Upgrade Garage Doors & Gates
📍 Address: 200 Zoo Ln #225, Santa Ana, CA
📞 Phone: (949) 969-8977
🌐 Website: https://upgradegaragedoorsandgates.com